When the practice is closed the Out of Hours Service is available but should be used only for urgent problems that cannot wait until the surgery is open again. The telephone number for this service is 111.
You can also get advice from NHS 111. Speak to a triage nurse and your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Any Out of Hours Services should only be used if you genuinely cannot wait until the surgery re-opens.
For emergencies such as chest pain and/or shortness of breath or severe blood loss call 999.
The surgery is closed on one Wednesday afternoon each month, along with all other practices in the town, for training purposes which involves both clinical and administrative staff.
The phone lines are closed from 12:30, and the doors close from 13:00.
During 2021, the surgery will be CLOSED on the following afternoons from 12.30 for training purposes:
Wednesday 27th January CANCELLED due to Covid-19 pandemic
|Wednesday 17th February|
|Wednesday 17th March|
|Wednesday 28th April|
|Wednesday 5th May|
|Wednesday 23rd June|
|Wednesday 7th July|
|Wednesday 18th August|
|Wednesday 22nd September|
|Wednesday 6th October|
|Wednesday 3rd November|
|Wednesday 1st December|
Please be particularly conscious of these dates when ordering and collecting medication.
Access to General Practice – Midlands
Issued May 2021
What patients need to know
Your NHS services have a range of measures in place to keep you safe from COVID19 including regular cleaning of patient areas and social distancing. Please ensure you wear a face covering to your appointment
Visit the local pharmacy for clinical advice on minor health concerns
What we ask of you, our patient
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
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